Privacy Policy
Last Updated: 19-01-2025
At UrbanLit®, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase through our online store.
Information We Collect
When you visit our website, place an order, or contact us, we collect certain personal information. This may include your name, email address, billing and shipping address, phone number, payment details, and any other information you voluntarily provide.
We also collect non-personal information such as your browser type, device type, IP address, pages viewed, and time spent on the site. This data helps us improve the user experience and optimize our website performance.
How We Use Your Information
We use the information you provide to fulfill and manage your orders, provide customer support, and communicate with you about your purchase. Your data allows us to process payments securely, deliver your products, and handle returns or refunds.
We may use your email to send order confirmations, shipping updates, or occasional marketing messages related to UrbanLit® products. You can unsubscribe from marketing emails at any time using the link provided in the message.
Non-personal data is used to monitor website traffic, detect technical issues, and analyze user behavior so we can enhance the overall functionality and design of the site.
Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers who help us operate our business, including payment processors, shipping companies, website hosting services, and email platforms. These third parties are only given access to the data they need to perform their duties and are required to keep your information confidential.
If required by law or to protect our rights and comply with legal obligations, we may disclose personal information to authorities or regulatory bodies.
Data Security
We take reasonable measures to protect your personal data from loss, misuse, unauthorized access, or disclosure. This includes the use of secure servers, encrypted payment gateways, and limited access to sensitive information.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how visitors use the site. Cookies do not store personal information unless you choose to provide it.
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain features on our website.
Your Rights
You have the right to access, update, or delete the personal information we hold about you. You may also request that we restrict or stop processing your data in certain circumstances.
To make a request regarding your personal information, contact us at info@urban-lit.store. We will respond within a reasonable timeframe and in accordance with applicable data protection laws.
Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. When your data is no longer needed, we securely delete or anonymize it.
Third-Party Links
Our website may contain links to other websites that are not operated or controlled by UrbanLit®. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review their privacy statements before sharing any information.
Changes to This Privacy Policy
UrbanLit® reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after changes are posted, you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at
Email info@urban-lit.store
Thank you for trusting UrbanLit®